HERSHEY'S CHOCOLATE WORLD location in Hershey, Pa. now open for shopping & take-out treats

Priority Ingredients and Raw Materials

Hershey's beloved brands rely on ingredients and raw materials grown by millions of people, many of which are small, independent farmers, from all over the world. Each ingredient presents unique sourcing challenges since environmental, social and labor practices vary across commodities and by region. In understanding these risks across our supply chains, we are able to better use our scale and resources to safeguard human rights and protect the people and ecosystems behind the ingredients that make up our iconic, delicious snacks.

Our Supplier Code of Conduct and Ingredient & Material Sourcing Policies can be found here.

While all are important to us, Hershey focuses on the following priority ingredients for which we have specific strategies and commitments: cocoa, dairy, sugar, palm oil, and pulp and paper.

Our approach to setting priorities

Hershey partnered with human rights NGO, Verité, to develop a heatmap to analyze risk as defined by our salient and material issues across our key value chains and geographic footprint. (Read more about that work here and on our Human Rights webpage.) We reviewed the scope of our current Responsible Sourcing commitments against the risks identified by the heatmap and defined our priority ingredients and raw materials based on sustainability and business risks and our ability to deliver positive impact.

How we manage priority ingredients and raw materials

Our responsible sourcing commitments for our priority ingredients account for the specific sustainability challenges faced in the communities and ecosystems where they are sourced. In addition to working with suppliers and farmers to address these issues, we implement a variety of tools and approaches, including:

  • Certification – purchasing certified and sustainable ingredients and raw materials, including cocoa, sugar, palm oil, pulp and paper, and coconut
  • Traceability – mapping our supply chain to the farm to know where our ingredients and raw materials come from, including for cocoa, palm oil, and pulp and paper
  • Origin-level investments – investing in Hershey-, supplier- and other partner-led origin-level programs focused on environmental, social and economic issues
  • Industry engagement – participating in industry-wide partnerships to enable more impactful change as no one company can solve these big sustainability challenges alone

Our Priority Ingredients and Raw Materials

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