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Child Labor Monitoring and Remediation System

The Hershey Company does not tolerate child labor and is taking steps to prevent, identify and remediate any instances of child labor found in our cocoa supply chain.

Child Labor is a symptom of poverty. Hershey, through its Cocoa For Good sustainable sourcing program, is tackling the root causes of poverty through:

  • Diversifying income at the household level and educating families on the value of savings
  • Empowering communities through local development action plans and fostering women leadership in communities
  • Improving the quality of education and access to education (e.g. helping kids obtain birth certificates)

In 2018, we further strengthened our efforts to combat child labor by introducing CLMRS through our suppliers on Cocoa For Good farms and their local communities in Cote d’Ivoire and Ghana.

CLMRS is the leading method of detection and remediation of child labor amongst children aged 5-17 and was developed through the International Cocoa Initiative (ICI).

It leverages both supply chain structures and community-based groups to identify child labor and to monitor and remediate when cases are found.

In 2018, our Hershey CLMRS work reviewed and assessed 33,956 children who were living in cocoa communities.

Of the children assessed by the monitoring system, 8.7% (2,948) were found to be doing inappropriate work and were helped by our CLMRS programs as of the end of 2018.

There were zero instances of forced labor identified within this segment of the Hershey cocoa supply chain.



Hershey uses the International Labor Organization (ILO) definition of Child Labor.

“Child labor” is often defined as work that deprives children of their childhood, their potential and their dignity, and is harmful to physical and mental development.

However, not all work done by children, such as helping their parents around the home, assisting in a family business, should be classified as “child labor” that should be targeted for elimination.

The “worst forms of child labor” are the highest priority for elimination and put children at the greatest risk. To see the ILO definitions of child work and child labor, visit their website.

How CLMRS works

The system enables community, cooperative members and supplier staff to be facilitators who raise awareness on the need to eliminate child labor, identify cases and request remediation. Facilitators receive training and build skills to detect and report child labor. As trusted community members, they are best positioned to identify child labor in cocoa, implement the most appropriate child safeguarding practices and use impactful awareness-raising methods.

The CLMRS program has four key elements: Prevention, Detection, Remediation and Reporting.

A critical element is building local capacity to deliver a robust CLMRS program and report results.

We are encouraged by the early but positive impact of CLMRS and the scalability this system can have. We recognize, however, that no one organization or initiative will solve all challenges. We will continue to invest and innovate while partnering with governments, non-governmental organizations, industry and other organizations as we work to create brighter futures for young people and communities in cocoa-growing regions.

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