September 19, 2018
Hershey Unveils Mobile Customer Insights Center, Delivering Category-leading Expertise Directly To Retailers
HERSHEY, Pa.,
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“The retail landscape is shifting at an unprecedented rate. To stay ahead, today’s retailers need a new playbook and that’s exactly what we’re bringing to their front door,” said Phil Stanley, Chief Sales Officer,
The MCIC is an extension of Hershey’s Global Customer Insights Center (GCIC), based in Hershey, Pa., that has been serving retail partners since 2006. As a slimmed-down version, the MCIC trailer includes four expandable panels and opens into a 22 x 53-foot collaborative work space that can seat up to 15 people. The MCIC provides an experiential opportunity for customers and the ability to discuss strategies and results with a team of subject-matter experts. Retail customers who visit the truck can expect to leave with insights and turnkey solutions that can be directly applied to their stores. Concepts include strategies for merchandising optimization and store layouts, queues, checkout counters, food service, product innovation and shopper marketing as well as how to successfully work across all shopping channels – from bricks to clicks and everywhere in between.
The MCIC is intended to deliver the same quality strategic insights and shopper expertise that retail customers have experienced at the GCIC in Hershey. It will be making stops in Washington, D.C., Chicago, San Francisco, and numerous cities in-between. Hershey has two dedicated MCIC subject-matter experts who will be at all MCIC stops and work directly with retailers to implement the latest and most productive shopper and category strategies.
“We’re committed to helping retailers succeed and we do this by putting the shopper at the center of everything we do,” explains Todd Tillemans, U.S. President,
For more information on the MCIC, visit https://www.thehersheycompany.com/en_us/news-center/blog/driving-retail-solutionsliterallyintroducing-our-mobile-customer-insights-center.html.
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For more than 120 years, Hershey has been committed to operating fairly, ethically and sustainably. Hershey founder, Milton Hershey, created the
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Media Contact:
Laura Renaud
(717) 571-7247
lrenaud@hersheys.com
A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/1e41ef06-01c6-4abf-a8bd-a7ccb43a0588
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