Integrity is one of our core values and is central to what we stand for. Operating as an ethical company is fundamental to how we build trust with all our stakeholders.
We are guided by a suite of carefully crafted policies and processes, developed to keep us competitive, prepared and resilient across our operations and supply chain.
Our Code of Conduct (Code) guides our approach to ethical issues and our commitment to complying with relevant local and international regulations and policies. The Code details Hershey’s approach to anti-corruption, antitrust and whistleblower protection, and is published in 10 languages. Training on the Code is held biannually, with certification taking place in years where no training takes place. We also regularly review our position and processes to align with the changing regulatory landscape.
This work is never finished—best practices always evolve, and we are continually strengthening our approach and exploring leading standards to ensure that Hershey keeps pace.
Hershey's internal and external stakeholders are encouraged to raise ethical concerns and ask questions through our reporting channels when they see or experience something that doesn’t follow our ethical business practices. One of the available reporting channels is the Concern Line, which provides phone and web intake options for employees and other stakeholders to ask Ethics & Compliance related questions and report unethical behavior. The Concern Line is available 24/7, operates in more than 60 countries and has toll-free numbers available in each of our locations. Concern Line phone numbers are available on the website. Should you have a question for our Consumer Relations team, please visit the Contact Us page.
Our sustainability governance model keeps us aligned on the most important issues facing the company. Accountability for managing sustainability across the enterprise sits with the Vice President of Corporate Communications and Global Sustainability, who reports to our Chief Supply Chain Officer.
The full Board oversees our ESG strategies and priorities, along with the most important emerging ESG trends, risks and opportunities. ESG-related oversight responsibilities are divided among the Board’s committees, with oversight for ESG governance residing with the Governance Committee. Management and ESG leaders typically provide deep dives on ESG issues for the full Board at least once a year, with relevant committee updates occurring frequently throughout the year.
Our CEO and her direct reports conduct at least quarterly reviews of our Shared Goodness Promise strategy, data and progress against our commitments and targets, as well as emerging ESG and sustainability challenges and opportunities.
Established in 2021, this group of executive team members and senior leaders meets bimonthly to review ESG strategic direction and delivery, governance and proposed ESG-related investments. The committee reviews and provides input on key decisions related to our global ESG and sustainability programs, including review of enhanced disclosures and policy changes.
In 2021, Hershey expanded its Disclosure Committee to include the Vice President of Global Sustainability and Corporate Communications to ensure consistent disclosures across the company’s financial and ESG reporting.
Composed of key business leaders and ESG subject matter experts, this cross-functional group meets bimonthly to evaluate ESG strategy effectiveness and interdependencies, provides input on investments to support ESG program deliverables and reviews progress toward goals and key performance indicators (KPIs) relevant to our global ESG and sustainability programs.
Led by our Vice President of Global Sustainability and Corporate Communications, this team is composed of ESG experts and leaders from across the business who manage the strategy, implementation and reporting of our global ESG and sustainability initiatives. The Global Sustainability team communicates regularly with external stakeholders who provide valuable perspectives on our program decisions and focus.