HERSHEY'S CHOCOLATE WORLD location in Hershey, Pa. now open for shopping & take-out treats

Board of Directors

PAMELA M. ARWAY

Director since May 2010

Qualifications, Attributes and Skills

  • Former President, Japan/Asia Pacific/Australia Region, American Express International, Inc., a global payments, network and travel company, and its subsidiaries (October 2005 to January 2008)

Throughout her 21-year career with American Express Company, Inc., Ms. Arway gained experience in the areas of finance, marketing, international business, government affairs, consumer products and human resources. She is a significant contributor to the Board in each of these areas.

Public and Other Key Directorships

  • Carlson Inc. (May2019 to present)
  • Iron Mountain Incorporated (May 2014 to present)
  • DaVita Inc. (July 2009 to present)

Education

  • Bachelor’s degree in languages from Memorial University of Newfoundland
  • Masters of Business Administration degree from Queen’s University, Kingston, Ontario, Canada

Committees

  • Compensation and Executive Organization (Chair)
  • Executive
  • Finance and Risk Management

JAMES W. BROWN

Director since May 2017

Qualifications, Attributes and Skills

  • Director, Hershey Trust Company; Member, Board of Managers, Milton Hershey School (February 2016 to present)
  • Chief of Staff, United States Senator Robert P. Casey, Jr. (January 2007 to February 2016)
  • Partner, SCP Private Equity Partners (January 1996 to December 2006)
  • Chief of Staff, Pennsylvania Governor Robert P. Casey, Sr. (January 1989 to December 1994)

One of three representatives of Hershey Trust Company and Milton Hershey School currently serving on the Board, Mr. Brown provides valuable perspectives not only as a representative of our largest stockholder, but also of the school that is its sole beneficiary. In addition, Mr. Brown has significant experience in government relations, finance and private equity/venture capital. His familiarity with policy and operations of both Pennsylvania State and U.S. Federal Government and his experience as an investor in and director of both public and private companies make him an important addition to the Board on matters of strategy and risk management.

Public and Other Key Directorships

  • FS Multi-Strategy Alternatives Fund / FS Series Trust (August 2017 to present)

Education

  • Bachelor’s degree, magna cum laude, from Villanova University 
  • Juris Doctor degree from the University of Virginia Law School

Committees

  • Audit
  • Governance

MICHELE G. BUCK

Director since March 2017

Qualifications, Attributes and Skills

  • Chairman of the Board, President and Chief Executive Officer of The Hershey Company (October 2019 to present):
    • President and Chief Executive Officer (March 2017 to October 2019)
    • Executive Vice President, Chief Operating Officer (June 2016 to March 2017)
    • President, North America (May 2013 to June 2016)
    • Senior Vice President, Chief Growth Officer (September 2011 to May 2013)
    • Senior Vice President, Global Chief Marketing Officer (December 2007 to September 2011)

As Chairman of the Board, President and Chief Executive Officer, Ms. Buck is responsible for all day-to-day global operations and commercial activities of the Company. Having served at the Company for more than 15 years and as an executive in the consumer packaged goods industry for more than 30 years, Ms. Buck is a valuable contributor to the Board in the areas of marketing, consumer products, strategy, supply chain management and mergers and acquisitions. Her presence in the boardroom also ensures efficient communication between the Board and Company management.

Public and Other Key Directorships

  • New York Life Insurance (November 2013 to present)

Education

  • Bachelor’s degree from Shippensburg University of Pennsylvania
  • Masters of Business Administration degree from the University of North Carolina

Committees

  • Executive (Chair)

VICTOR L. CRAWFORD

Director since May 2020

Qualifications, Attributes and Skills

  • Chief Executive Officer, Pharmaceutical Segment, Cardinal Health, Inc., a global healthcare services and products company (November 2018 to present)
  • President and Chief Operating Officer, Healthcare, Education and Business Dining, Aramark Corporation (September 2012 to October 2018)
  • President, North America, Pepsi Beverage Company, PepsiCo, Inc. (September 2010 to January 2012)
  • Executive Vice President, Supply Chain and Transformation, The Pepsi Bottling Group, Inc. (August 2009 to September 2010)

Having held senior management positions at several companies across the food and beverage, hospitality and healthcare services industries, Mr. Crawford has a broad range of experience in digital transformation, fast moving consumer goods, logistics and supply chain management. He also brings valuable insights in the areas of emerging markets, consumer retail and finance to the Board.  

Public and Other Key Directorships

  • Board of Trustees, National Urban League (October 2010 to present)

Education

  • Bachelor of Science in accounting from Boston College

Committees

  • Audit 
  • Compensation and Executive Organization Committee

ROBERT M. DUTKOWSKY

DIRECTOR SINCE AUGUST 2020

Qualifications, Attributes and Skills

  • Former Executive Chairman and Chief Executive Officer, Tech Data Corporation, a wholesale distributor of technology products (June 2018 to June 2020).
    • Chairman and Chief Executive Officer (June 2017 to June 2018)
    • Chief Executive Officer (October 2006 to June 2017)

Having spent most of his professional career in the technology industry, Mr. Dutkowsky brings to the Board broad operational experience and a deep understanding of how technology and digital capabilities drive growth and resiliency. The experiences and skills he developed as a senior executive at multiple technology and software businesses also allow Mr. Dutkowsky to provide the Board with insights related to finance, management, operations,  risk management and governance.

Public and Other Key Directorships

  • Pitney Bowes, Inc. (July 2018 to present)
  • Raymond James Financial, Inc. (October 2018 to present)
  • US Foods, Inc. (January 2017 to present)

Education

  • Bachelor of Science in Industrial Labor Relations from Cornell University

Committees

  • Finance and Risk Management Committee
  • Governance Committee

MARY KAY HABEN

Director since August 2013

Qualifications, Attributes and Skills

  • Former President, North America, Wm. Wrigley Jr. Company, a leading confectionery company (October 2008 to February 2011)

Throughout Ms. Haben’s 33-year career, she gained extensive experience managing businesses in the consumer packaged goods industry and developed a track record of growing brands and developing new products. Her knowledge of and ability to analyze the overall consumer packaged goods industry, evolving market dynamics and consumers’ relationships with brands make her a valuable contributor to the Board and the Company.

Public and Other Key Directorships

  • Grocery Outlet Holding Corp. (November 2019 to present)
  • Trustee of Equity Residential (July 2011 to present); currently serves as Chair of the Compensation Committee

Education

  • Bachelor’s degree, magna cum laude, in business administration from the University of Illinois 
  • Masters of Business Administration degree in marketing from the University of Michigan, Ross School of Business

Committees

  • Governance (Chair)
  • Compensation and Executive Organization
  • Executive

JAMES C. KATZMAN

Director since May 2018

Qualifications, Attributes and Skills

  • Director, Hershey Trust Company; Member, Board of Managers, Milton Hershey School (April 2017 to present)
  • Partner, Goldman Sachs Group, Inc. (December 2004 to March 2015)

One of three representatives of Hershey Trust Company and Milton Hershey School currently serving on the Board, Mr. Katzman provides the Board with valuable perspectives of our largest stockholder and the school that is its sole beneficiary. In addition, he has extensive experience in corporate financial matters and merger transactions, developed throughout his career in investment banking, which further adds to the Board as it oversees the Company’s financial stewardship and transformation into an innovative snacking powerhouse.

Public and Other Key Directorships

  • Brinker International, Inc. (January 2018 to present)

Education

  • Bachelor’s degree, cum laude, from Dartmouth College
  • Masters of Business Administration degree from Columbia University Graduate School of Business

Committee

  • Finance and Risk Management
  • Governance

M. DIANE KOKEN

Director since May 2017

Qualifications, Attributes and Skills

  • Chairman of the Board, Hershey Trust Company and Milton Hershey School (December 2020 to present); Director, Hershey Trust Company and Member, Board of Managers, Milton Hershey School (December 2015 to present)
  • Commissioner of Insurance in Pennsylvania (August 1997 to February 2007)
  • Provident Mutual Life Insurance Company (October 1975 to July 1997)

As Chairman of the Boards and one of three representatives of Hershey Trust Company and Milton Hershey School currently serving on the Board, Ms. Koken brings to the Board valuable insights from our largest stockholder. Having served as Insurance Commissioner of Pennsylvania for three governors and as President of the National Association of Insurance Commissioners, Ms. Koken has considerable expertise in the areas of insurance, risk management and regulatory affairs. Her experience in the areas of legal operations and corporate governance, developed throughout her 22-year career at a national life insurer that culminated in her serving as Vice President, General Counsel and Corporate Secretary, further adds to the Board.

Public and Other Key Directorships

  • Nationwide Mutual Funds and Nationwide Variable Insurance Trust (April 2019 to present)
  • Capital BlueCross (December 2011 to present)
  • Nationwide Mutual Insurance Company; Nationwide Mutual Fire Insurance Company; Nationwide Corporation (April 2007 to present)

Education

  • Bachelor’s degree, magna cum laude, in education from Millersville University
  • Juris Doctor degree from Villanova University School of Law

Committees

  • Audit
  • Compensation and Executive Organization

ROBERT M. MALCOLM

Director since December 2011

Qualifications, Attributes and Skills

  • Former President, Global Marketing, Sales & Innovation, Diageo PLC, a leading premium drinks company (June 2002 to December 2008)
  • Spent 24 years at The Procter & Gamble Company in positions of increasing responsibility

Mr. Malcolm is a globally recognized expert in strategic marketing and is currently Executive in Residence, Center for Customer Insight and Marketing Solutions, McCombs School of Business, University of Texas. He brings to the Board significant experience in emerging markets and in the marketing and sales of consumer products, including consumer packaged goods and fast-moving consumer goods.

Public and Other Key Directorships

  • Boston Consulting Group (senior advisor)

Education

  • Bachelor’s degree in marketing from the University of Southern California
  • Masters of Business Administration degree in marketing from the University of Southern California

Committees

  • Finance and Risk Management (Chair)
  • Audit
  • Executive

ANTHONY J. PALMER

Director since April 2011

Qualifications, Attributes and Skills

  • Chief Executive Officer, TropicSport, a natural suncare and skincare products company (April 2019 to present)
  • Lead Independent Director, The Hershey Company (May 2020 to present)
  • Kimberly-Clark Corporation:
    • President, Global Brands and Innovation (April 2012 to April 2019)
    • Senior Vice President and Chief Marketing Officer (October 2006 to March 2012)

Having spent most of his professional career in the consumer packaged goods industry, Mr. Palmer brings to the Board substantial experience and insight in several key strategic areas for the Company, including fast-moving consumer packaged goods, emerging markets, marketing and human resources.

Education

  • Bachelor’s degree in business marketing from Monash University in Melbourne, Australia
  • Masters of Business Administration degree, with distinction, from the International Management Institute, Geneva, Switzerland

Committees

  • Audit (ex-officio)
  • Compensation and Executive Organization 
  • Executive 
  • Finance and Risk Management (ex-officio)
  • Governance (ex-officio)

JUAN R. PEREZ

Director since May 2019

Qualifications, Attributes and Skills

  • Chief Information and Engineering Officer, United Parcel Service, Inc., a multinational package delivery and supply chain management company (April 2017 to present)
    • Chief Information Officer (March 2016 to April 2017)
    • Vice President, Technology (July 2010 to March 2016)
    • Vice President, Engineering (January 2005 to July 2010)

During his nearly 30-year career at United Parcel Service, Inc., Mr. Perez has developed a broad range of commercial, operational and technological expertise. In addition to his overall leadership experience, Mr. Perez brings significant strength in the areas of supply chain management and logistics, digital technology, innovation and data analytics to the Board. 

Education

  • Bachelor of Science in industrial and systems engineering from the University of Southern California
  • Masters of Science in computer and manufacturing engineering from the University of Southern California

Committees

  • Finance and Risk Management
  • Governance

WENDY L. SCHOPPERT

Director since December 2017

Qualifications, Attributes and Skills

  • Former Executive Vice President and Chief Financial Officer, Sleep Number Corporation, a bedding manufacturer, marketer and retailer (June 2011 to February 2014)
    • Senior Vice President and Chief Information Officer (March 2008 to June 2011)
    • Senior Vice President, International and New Channel Development (April 2005 to March 2008)

As Chief Financial Officer for Sleep Number Corporation, Ms. Schoppert gained extensive experience leading all finance functions including financial planning and analysis, accounting, tax, treasury, investor relations, decision support and IT. She began her career in the airline industry, serving in various financial, strategic, and general management leadership positions at American Airlines, Northwest Airlines and America West Airlines.

Public and Other Key Directorships

  • ODP Corporation (July 2020 to present)
  • Bremer Financial Corporation (May 2017 to present)
  • Big Lots, Inc. (May 2015 to present)

Education

  • Bachelor of Arts in mathematics and operations research from Cornell University
  • Masters of Business Administration in finance and general management from Cornell University

Committees

  • Audit (Chair)
  • Executive
  • Finance and Risk Management
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