Our interdependencies within a global ecosystem have driven us to establish progressive sourcing policies to govern how we source our ingredients and supplies.
The Hershey Company is dedicated to a transparent supply chain, and we have a long history of safe and high quality consumer products.
Forests are critical parts of our natural ecosystem, serving as important reservoirs of greenhouse gases that would otherwise contribute to climate change. Forests also provide habitat for key plant and animal species, and contribute countless other ecosystem services such as preventing soil erosion that play a big role in our daily lives and global economy.
Over the past 50 years, about half the world’s original forest cover has been lost, and pulp and paper as well as palm oil have been recognized to pose a continued deforestation risk.
Our goal is to have a sustainable supply chain for our operations across the globe, and we believe this can only be achieved when deforestation isn’t a part of the equation.
Effective immediately, Hershey has discontinued orders of palm oil and palm derivatives from IOI Loders Croklaan. This hold will remain in place until the point that we are satisfied that their operations and practices are in compliance with our Responsible Palm Oil Sourcing Policy, specifically our rigorous deforestation and peat development prohibitions.
Below are links to our official company policies for the sourcing of key ingredients. We will work with our suppliers to meet the expectations outlined in these documents.
We are committed to complying with the California Transparency in Supply Chains Act of 2010, as well as the United Kingdom Modern Slavery Act. As part of our commitment to Good Business practices, we constantly strive to ensure our supply chains are responsibly managed.
The Hershey Company has a long history of operating with high ethical standards and integrity. We have done this by balancing our strong desire for profitable growth with our commitments to our various stakeholders, including our employees, shareholders, consumers and the communities in which we operate.
Hershey’s Supplier Code of Conduct outlines our standards and expectations with respect to key areas of corporate social responsibility. Our goal is to work with suppliers and vendors to assure compliance with these requirements. Interested parties can view Hershey's Supplier Code of Conduct.
Continuing the legacy of our founder, Milton S. Hershey, our commitment to delivering quality products to our customers and upholding ethical business practices is core to who we are. We strive to make sure all our decisions — from responsible sourcing of our ingredients and environmental stewardship to fostering diverse work environments and transparency— are guided by our deeply held values.
“Give them quality. That’s the best kind of advertising in the world.”
The Hershey Company views its business partners as an integral part of its success. Our business partners are ingredient, packaging and raw materials Suppliers, Co-manufacturers, Co-packers, and Food Licensees - collectively referred to as Suppliers. We respect our supply chain network and strive for the development of a relationship with our Suppliers that will continually improve the product quality and safety that our customers and consumers demand.
The expectations set forth in this manual are a comprehensive set of food safety and quality programs that serve as a solid foundation for our Supplier Quality Management system. The Hershey Company (Hershey) is committed to delivering safe, quality foods. We rely on our Suppliers to embrace these programs and implement a culture that continually pursues improvements in food safety.
As a leading confectionery and snack food company, The Hershey Company selects and develops the best sources of supply meeting our quality and service requirements at competitive costs. To strengthen our base of world-class suppliers, Hershey seeks opportunities for qualified minority, women, veteran, LGBT, disadvantaged and disabled owned companies to compete on an equal basis with other suppliers and contractors as primary suppliers.
Hershey is now using the Diversity Information Resources’ database to find certified diverse suppliers. If you are interested in doing business with Hershey as a diverse supplier please go to Diversity Information Resources’ website to register in their database. Registration is free, and enables suppliers to be contacted by Diversity Information Resources’ wide range of corporate clients.
Hershey is committed to sourcing 100 percent certified and sustainable cocoa for all chocolate products around the world. Certified cocoa is verified by independent auditors to ensure the highest international standards for labor, environmental and farming practices. Hershey sourced 50 percent certified and sustainable cocoa in 2015, achieving our original 2016 goal one year early.
Hershey sources cocoa through three of the world’s most recognized cocoa certifying organizations: UTZ, Fairtrade USA and Rainforest Alliance. As Hershey’s buying volume increases, the company will work with other well-established certification organizations to expand their capacity to certify more cocoa farmers globally.
U.S. consumers can currently purchase Dagoba and Scharffen Berger products with 100 percent cocoa from Rainforest Alliance Certified™ farms.
The Hershey Company joined the Roundtable on Sustainable Palm Oil (RSPO) in 2011 and sourced 100 percent of its palm oil as RSPO-certified by the end of 2013, more than a year ahead of our original pledge.
We are currently working in partnership with The Forest Trust (TFT) toward tracing our palm and palm kernel oil supplies to the mill level. This has helped us better understand if the palm oil we source is linked to areas where there are sustainability concerns, such as deforestation. For more information, please visit our Palm Oil section.